Shipping policy

ed by the customer.

9. Returned or Undeliverable Packages

A package may be returned to the sender if it cannot be delivered because of an incorrect address, incomplete address, refusal of delivery, failure to collect the package, or other circumstances attributable to the recipient.

If an order is returned to us, customers should contact info@ladyblackties.shop for assistance.

If the package needs to be reshipped because the customer provided an incorrect or incomplete address or failed to accept the delivery, additional shipping arrangements may apply.

10. Damaged Packages

If your package arrives visibly damaged, please document the condition of the package and the items inside as soon as possible.

We recommend taking clear photographs of:

  • The exterior packaging
  • Any visible damage
  • The shipping label
  • The damaged or affected item

Please contact us at info@ladyblackties.shop with your order information and supporting photographs so that we can review the situation and determine the appropriate resolution.

11. Split Shipments

Depending on product availability, warehouse processing, or shipping arrangements, an order containing multiple items may occasionally be shipped in separate packages.

If your order is shipped in multiple packages, you may receive separate tracking information.

You will not be charged additional standard shipping fees for split shipments because we offer free shipping on all orders.

12. Product Availability and Shipping

Our store offers women's fashion products, including dresses, mini dresses, evening dresses, and loungewear.

While we make reasonable efforts to keep product availability information accurate, unexpected inventory or fulfillment issues may occasionally affect processing times.

If an unexpected issue significantly affects your order, we will make reasonable efforts to contact you using the contact information provided when the order was placed.

13. Changes to Shipping Information

Once an order has been processed or shipped, we may not be able to modify the shipping address or other shipping details.

If you need to request a change, contact us immediately at:

Email: info@ladyblackties.shop

We will review the request and determine whether the change is still possible.

14. Delivery Estimates Are Not Guarantees

All delivery timeframes provided on our website or in this Shipping Policy are estimates only.

We do not guarantee delivery by a specific date or within a specific number of days because transportation and delivery are handled by third-party shipping carriers and may be affected by circumstances beyond our control.

Customers should consider these possible variations when placing orders, particularly when purchasing products for a specific event or occasion.

15. Contact Us

If you have questions about shipping, order processing, tracking, delivery, or a delayed package, please contact us.

Lady Black Ties

Website: https://ladyblackties.shop/

Email: info@ladyblackties.shop

Our customer support team will make reasonable efforts to assist you with your order and shipping-related questions.

16. Policy Updates

Lady Black Ties reserves the right to update or modify this Shipping Policy when necessary to reflect changes in our business operations, shipping services, applicable laws, or other requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

By placing an order through our website, you acknowledge that you have read and understood this Shipping Policy.